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Terms and Conditions

When you browse and use Just Beauty’s website, you are agreeing to comply with and be bound by the following terms and conditions.

The content of Just Beauty’s website is subject to change without your notice. Neither Just Beauty nor any third parties linked to this website provide any warranty or guarantee of the information and product(s) provided. Your use of any product(s) on this website is entirely at your own risk and Just Beauty cannot be liable.

Just Beauty’s website contains products and designs which are owned by or licensed to Just Beauty. Reproduction of these products/designs is strictly prohibited. Unauthorised use is a criminal offence and anyone found replicating any of Just Beauty's products or designs shall be prosecuted by the law.

Just Beauty’s website may contain links to third party websites. Just Beauty does not endorse these third party websites and is not responsible for the content of these websites.

Just Beauty reserves the right to cancel any order without customer notice. Should an item become out of stock or be under priced, the order is subject to re-evaluation by Just Beauty at any time.

When placing an online order, you undertake that all details you provide Just Beauty to process the order for its goods or services are true and accurate; that you are the authorised user of the credit or debit card or other approved method of payment used to place your order and that there are sufficient funds to cover the cost of goods or services.

It is your responsibility to inform Just Beauty of any changes to these details as soon as possible.

The cost of products and services featured on this website may fluctuate – therefore, all prices advertised on this website are subject to such changes.

All goods remain the property of Just Beauty until payment has been received in full and the goods are dispatched.

No returns will be accepted without prior authorisation. You must email Just Beauty to receive authorisation for a return.

Notification must be in writing and the goods should be returned in a new condition, unused or unworn and in the original packaging.

All items will be inspected by Just Beauty’s quality control department for any signs of wear or sabotage.



For hygiene reasons, human hair cannot be re-sold or returned if the security tag/strip has been removed or tampered with. Removed or tampered security strips strictly voids any return of your item.

As it is not possible to replicate exact colour matches and textures accurately in web and/or print media, colours shown on this website are representative only and can vary from the actual product colours.

The consultation, selection of hair or cosmetic based products, application of extensions, aftercare advice given/heeded, selection and use of products by the salon or client are all factors beyond our control and these factors fall within the jurisdiction of the salon/client contract and are thus the absolute responsibility of the salon and therefore, not Just Beauty.



Genuinely faulty goods will be replaced or money refunded, however, Just Beauty must be promptly advised of any faulty goods upon the customer’s receipt of the item.

It is the customer’s responsibility to pay for and ship the faulty item back to Just Beauty. If the item is found to be faulty by Just Beauty upon opening of the return, Just Beauty will also refund the postage cost.

No returns will be accepted without prior authorisation. Therefore, you must contact Just Beauty to receive prior authorisation.

You have the right to return your order within seven days of your receipt of the goods.

Notification must be in writing and the goods should be returned in a new condition, unused or unworn and in the original packaging.

If the item is faulty, it will be inspected by Just Beauty’s quality control department for any signs of wear or sabotage.

The cost of return is the customer’s responsibility. Just Beauty cannot accept responsibility for returned goods if they are lost in transit to us. Therefore, it is the customer's responsibility to obtain a free Proof of Posting Certificate or adequately insure the goods against loss.

A full refund will be given within 30 days of cancellation but Just Beauty cannot refund any postage costs.

If you no longer want your item or it is the wrong size, please e-mail us via the contact tab on this website to receive a return authorisation.

You must notify Just Beauty immediately and return the item within 7 days of receipt.

Just Beauty will refund the item minus a 15% re-stocking fee. The cost of the return is the customer’s responsibility and postage costs will not be refunded.

If you wish to exchange an item, please contact Just Beauty via e-mail to receive authorisation.

Authorised returns must be sent back to Just Beauty within 7 days of receipt. The replacement item will be despatched on receipt of re-posting costs.



Security tape maybe attached to your item. If the security tape is removed or tampered with, this will void your return for this item.

Security tape is placed on certain items usually for hygiene reasons e.g. human hair extensions, wigs and contact lenses.



Once you have placed an online order through this website and has been accepted by Just Beauty, you have up to 7 days to cancel the order in writing providing the order has not been packed.

For customer reference, processed order items are usually packed within a 24 hour period.

Please note, order cancellations may be subject to a 15% restocking fee.



For general enquires, returns or order processing information please email Just Beauty at:

Just Beauty will aim to answer your emails within a 24 hour period.